Phone, tablet or computer playing up?
I'll come to your home and sort it out with you. No jargon, no rush, and you pay only at the end.
No travel charge in Finchley, Whetstone and Barnet. £10 if you live further away. Can't afford £25? Tell me, and I'll point you to free help from Age UK Barnet.
What I can help with.
- Setting up a new phone, tablet or laptop, with everything moved across
- Wi-Fi, printers and smart TVs
- Email, WhatsApp and video calls with your family
- The NHS App and your photos
- Blocking scam calls and spotting fake texts
- Something else? Ring and ask.
What I don't do: repairs such as cracked screens or new batteries, anything inside your online banking, and tax returns.
Six promises, before you let me in.
- 1I'll never ask for your PIN, card number or passwords. You type them while I look away.
- 2I never log into your online banking.
- 3I never ring you out of the blue. You contact me first.
- 4You pay only at the end, never upfront, and you get a receipt.
- 5Family are welcome on the visit, in person or on a video call.
- 6I write down what I did and how to do it again.
DBS checked. DBS is the government's criminal record check. I hold a Basic certificate, on paper. Ask to see it when I arrive.
Not sure I can help? Ring and ask. A quick chat costs nothing.
Why I do this.
My parents and grandparents live abroad. All my life I was the one who set up their phones, fixed the Wi-Fi and told them which texts were scams. Now I'm too far away to pop round.
So I'd like to be that person for older people near me.
I work in tech and operations for an engineering company in London. This is a small thing I do on evenings and weekends, because I enjoy it and because people deserve patient help at a fair price.
Anton
[A REAL REVIEW GOES HERE: one or two sentences, first name and area, used with permission. Never invent one.]
Booking for your mum or dad?
- Ring me first and ask anything you like.
- Join the visit in person or by video call.
- I can text you when I arrive and when I leave.
- You can pay by bank transfer, as a gift, and I'll send you a short note of what we did.
Ring me. A quick chat costs nothing.
Evenings and weekends. If I can't pick up, leave a message and I'll ring you back the same evening.
I never ring anyone out of the blue. If someone calls claiming to be me, hang up and ring this number.
Tech Neighbour is Anton Kozlov's own small service in North Finchley, London. It is not part of any company or charity.